Refund policy

Returns & Exchanges Policy

At Sunshine&BlossomsBuffalo, we want you to love your purchase! We take pride in creating products that bring a little sunshine to your everyday life. If something isn’t quite right, please review our return and exchange policy below.

14-Day Return & Exchange Window

You have 14 days from the date your order is delivered to request a return or exchange.

To be eligible, items must be:

  • Unworn, unused, and unwashed.
  • In their original condition, free of stains, odors, or damage.
  • Accompanied by proof of purchase or your order confirmation.

Non-Returnable Items

Due to the nature of our products, the following items are final sale:

  • Custom and personalized items.
  • Made-to-order products.
  • Custom apparel, faux patches, and personalized designs.
  • Clearance or sale items.

Exchanges

If you need a different size or have an issue with your order, please contact us within 14 days of delivery. Exchanges are subject to product availability. Customers may be responsible for return shipping costs unless the item is defective or we made an error with the order.

Damaged or Incorrect Orders

We want every order to arrive just right! If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue. We will work with you to find a solution.

Refunds

Once your eligible return is received and inspected, we will notify you of the approval or denial of your refund. Approved refunds will be issued to the original payment method. Please allow additional processing time for your financial institution to post the refund.

Original shipping fees are non-refundable unless otherwise required by law.

How to Start a Return or Exchange

Please contact us through our website’s contact page with your order number and the reason for your request. Please wait for return instructions before sending any items back.

Thank you for supporting our small business! Every order means so much to our family, and we truly appreciate you shopping with Sunshine&BlossomsBuffalo.

Sunshine, blossoms, and a whole lot of love! ☀️🌸